Frequently Asked Questions | Luna Luxe Aesthetics – Colorado Springs
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1. What types of services do you offer at Luna Luxe Skincare?
We provide custom facials, acne treatments, chemical peels, microneedling, and microblading. Each service is tailored to your skin’s unique needs for optimal results.
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2. What is a custom facial and how can it help my skin?
A custom facial is a personalized treatment created specifically for your skin type and concerns/ During your appointment in, we assess your skin, address issues like acne, dryness, or sensitivity, and choose the best professional-grade products and techniques to achieve lasting results.
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3. Can you treat acne or problem skin?
Yes! Our custom facials and custom chemical peels can be tailored to target breakouts, reduce inflammation, and prevent future acne. For more intensive results, we offer our Acne Boot Camp, a program designed to clear skin effectively over time.
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4. What is a chemical peel and who is it for?
A chemical peel exfoliates the top layer of skin to reveal smoother, brighter skin. We offer gentle to corrective peels for acne, dullness, hyperpigmentation, fine lines, and texture concerns.
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5. Do you offer skincare consultations?
Yes! We provide in-depth skincare consultations to evaluate your skin, discuss concerns, and create a personalized treatment plan. New clients in Colorado Springs receive a consultation that includes recommendations for facials, at-home care, and professional treatments.
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6. Are your treatments suitable for sensitive skin?
Absolutely. At Luna Luxe, we take a progressive, barrier care approach to maintain the skin’s health and integrity throughout our treatment plans. All of our treatments are customized for your skin type, including sensitive or reactive skin. We use professional-grade, gentle products to ensure results without irritation.
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7. How does microneedling work and what can it treat?
Microneedling stimulates collagen by creating tiny channels in the skin. It helps with acne scars, fine lines, large pores, and uneven texture. It is best done in a series of 4-6 treatments for corrective results, or quarterly treatments for preventative care.
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8. What products do you use in your facials?
We use botanical and clinical-grade professional skincare products from trusted brands like Face Reality, Cosmedix, Circadia, Hale & Hush. Each product is carefully selected to maximize results and support skin health.
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9. How often should I get facials, chemical peels, or microneedling?
Most clients benefit from a facial every 4–6 weeks. Chemical peels and microneedling schedules vary based on skin concerns, which we’ll personalize during your consultation.
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10. What should I expect during my first visit?
We recommend booking the New Client Consultation + Custom Facial. Your first appointment includes a skin assessment, discussion of goals, and a tailored treatment plan. We also provide guidance for at-home care to maximize results.
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11. How do I book an appointment in Colorado Springs?
Booking is easy! You can schedule your custom facial, chemical peel, acne treatment, or consultation online through our website or by texting our Colorado Springs spa. We recommend booking in advance, especially for weekend appointments.
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12. What is your cancellation policy?
We require at least 48 hours’ notice to cancel or reschedule any appointment. Cancellations made without proper notice may incur a fee. The best way to cancel or reschedule is by using the appointment link sent to you via text or email — this ensures your appointment is properly canceled. You may also text or email us during business hours, but we must acknowledge receipt for it to count as a confirmed cancellation.